Friday, September 22, 2017

Issues at Police Facilitation Center Liberty Market Lahore

At Police Facilitation Center Liberty Market Lahore

Few weeks back i visited Police Facilitation Center Liberty Market Lahore for driving license process. This center is meant to provide basic services related to police/traffic police department. These services include vehicle verification, servant verification, legal guidance, character certification, and arranging police reports, international driving permits, learner and duplicate driving licenses and untraced vehicular reporting. 

There at 8 AM

I was there right on time (8 AM) and noticed that about 20 to 25 individuals are already in waiting area. Few were on postal tickets counters. For license process administrators had put a paper list where every individual was required to write his name with serial number. I entered my name on serial no 19. 
In mean while more applicants were gathered in waiting area office time was just started. Men in uniform were setting their desks in order and in few minutes couple of them started breakfast on their desk.

Bad News

One of staff member in police uniform came to waiting area and told that their DSL connection is not working. So we will have to visit any day later as their is no confirmation of issue resolution time. Couple of applicants argued that they are listening same excuse for last 3 days.
That same staff member started visiting waiting area after every few minutes to announce same problem. Applicants started dispersing. 

I do not believe

I was not able to believe that service may remain disconnected by PTCL for days. It looked suspicious to me and i decided to wait more. It was about 9:30 AM and hardly 6 license related applicants were there waiting for some thing to occur and solve the problem.

Crook gave good news

The mustache man in uniform came and told the applicants (including me) that u should go to side-by green area and just wait for my signal to come one by one. He further told that we can not handle large number of applicants so it is necessary to get rid of them. He got a new list from us with our names and started signaling us one by one from side of facilitation center.

Inside for processing

At my turn i entered into room to provide particulars and had a photograph. It was a relaxed environment in room as applicants were all gone.

Crooks criminally adding misery to people

At the end they had list of few applicants that were processed and all others were get rid of. It was a cruel and criminal behavior to add misery in life of people. I made a call to DIG office and informed them about the bad games at facilitation center. May some one take notice and teach them a lesson.